FAQ - Surfcrest HOA
photo

Frequently Asked Questions

Why are there three corporations in this association?
During construction, our builder New Urban West set up three corporations; Surfcrest Corporation as the master association, Surfcrest One for the first 68 homes built and Surfcrest Two for the remaining 47 homes. It is a legal separation only, we consider ourselves one community.

Have the three associations considered merging into one corporation?
Yes, on two separate occasions, the BODs have investigated merging. The merger committee contacted attorneys and the steps to merger were identified and discussed. Before the HOs get a vote, all three BODs must agree to proceed. The three BODs have not agreed on this matter to date.

How many models are in this community?
Surfcrest is comprised of 115 homes in four different models. Click here for the original sales brochure that includes each floor plan.
    Model Antigua is on pages 5-6
    Model Bermuda is on pages 7-8
    Model Catalina is on pages 9-10
    Model Del Sol is on pages 11-12

How do I file a maintenance request?
Please contact Becky Siefert at Golden West Property Management for all maintenance needs. You may also file the request electronically using the request electronically using the Service Request Form.
    (714) 220-5920
    becky@gwpm.com

How do I get proof of insurance?
Please contact Becky Siefert at Golden West Property Management for all insurance confirmation.
    (714) 220-5920
    becky@gwpm.com

I lost my pool key. How do I get a new one?
Any homeowner can receive a replacement pool key by submitting a $250 refundable deposit. The deposit is returned to the homeowner when the key is returned or when the property is sold. If the key is not returned at the time of sale, the deposit is forfeited. Please fill out the New Pool Key Replacement Form and submit a $250 refundable deposit made payable to Surfcrest Corporation plus a $10 check made payable to Golden West Property Management to cover the costs of certified mail and shipping fees. Mail to GWPC at:
    6101 Ball Rd Ste 301
    Cypress, CA 90630

What do I do about a neighbor's barking dog?
For excess dog barking, the BOD recommends talking to your neighbor. If a resolution can not be reached, then please contact the non-emergency line of the Huntington Beach police at 714-960-8811 or SPCA at:
    Orange County SPCA
    9582 Hamilton Ave #164
    Huntington Beach, CA 92646
    phone: (714) 374-7738
    fax: (714) 960-0554

What can I do about my neighbor's loud parties?
We hope everyone in our community respects each other enough to tolerate the occasional party, however, if the issue continues the BOD recommends talking to your neighbor. If a resolution can not be reached, then contact the non-emergency line of the Huntington Beach police at (714) 960-8811

Can I install a satellite dish?
Yes, all satellite dishes must receive prior approval. Each homeowner must submit an Architectural Application Application prior to the installation.

I want to install retrofit windows. Do I need special approval?
Windows and doors are a homeowner responsibility. All exterior improvements or changes must be pre-approved by the Architectural Committee. Please complete the Architectural Application Application and forwarding it to Golden West Property Management at becky@gwpm.com.

Can I use the pool area for my child's birthday party?
Yes. Pool parties must be pre-approved. You have 2 different types of forms to choose from. A PDF or electronically auto send form but you only need to complete one. Completely fill out the 3 page Pool Party Request Form and allow 4 working days for a response.

Check calendar for availability

Auto Send Google Document Pool Party Request Form. Complete the entire 3 page Pool Party Request Form then auto send. Allow 4 working days for reply from Goldenwest Property Management and/or Pool Committee Board Member.
OR
PDF Version. Complete the entire 3 page Pool Party Request Form, copy or scan and email it to Goldenwest Property Management to becky@gwpm.com for review. Allow 4 working days for reply from Goldenwest Property Management and/or Pool Committee Board Member.

Can I have a garage sale?
No, as a private gated community, we do not allow garage sales.

Where do I report a light out on the Common Area?
Please contact Becky Seifert at Golden West Property Management for all maintenance needs. You may also file the request electronically using the request electronically using the Service Request Form.
    (714) 220-5920
    becky@gwpm.com

When is our regular trash pick up day?
Our regular trash day is Monday. For their holiday schedule please refer to the Rainbow Disposal website at www.rainbowdisposal.com.

How do I get ride of an old mattress?
Please refer to the Rainbow Disposal website at www.rainbowdisposal.com for this information.

Does my dog have to be on a leash?
Yes, in accordance to the City of Huntington Beach and the CC&R's, dogs must be on leash at all times.

My unit is in escrow. How do I get copies of corporation documents?
Request copies of the CC&R's, Bylaws and the Blue Book from Becky Seifert at Golden West Property Management
    (714) 220-5920
    becky@gwpm.com

Is it legal for my neighbors to be running a business out of their residence?
Surfcrest is zoned as a residential property therefore running a business out of one's home is not legal.

Do I need to register my guests who will be here for two months?
If your guest intends to park a car in the guest spaces, please make sure they use one of your permanent visitor parking passes. Also, as a courtesy to your neighbors, please make sure your garage has the maximum cars parked in it.

I am planning to rent my town home. Do I need to notify the property manager and/or the association?
Yes, when renting your home, the property manager will provide you with the required document. Please contact Becky Seifert at Golden West Property Management
    (714) 220-5920
    becky@gwpm.com


Surfcrest Home Page
Surfcrest Map
Board of Directors
Newsletters
Forms
Meeting Schedules
Minutes
Pool
Parking
Who To Call
Frequently Asked Questions
Documents